japanese cosme harmed people

I found this article on the japan times

according this article, about 15192 pepole have blothches by using whitning cosme products of Kanebo which is one of the famous cosme company in Japan. 5200 people in a serious condition. For example, some people have  at least three blotches, worse, some have blotch which is 5cm on their face or hands. according the article, about only 3000 people have recovered, but the rest of victims still have serious symptoms.

i was so surprised at the article because i also use this product. i really believed japanese products, and these are famous for safety quality. what is more, these days moer and more womens use cosme products, so cosme companies should be more responsible for their products. I thought i should be more careful and should not rely on somethig too much

if you work in this company, and you made that miss, what do you do to solve the problem?

ehat do you think Kanebo shoul do?